Last updated: May 2026
Ascend Psychiatry and Wellness PLLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Measures We Take
We take the following measures to support accessibility on our website:
- Semantic HTML structure with proper headings and landmarks
- Alternative text for meaningful images
- Sufficient color contrast for text and interactive elements
- Keyboard-navigable interfaces and form fields
- Readable font sizes and scalable text
- Clear labels on links and form inputs
Telehealth Accessibility
Our telehealth platform supports closed captioning for video appointments. If you require additional accommodations — such as a sign language interpreter, larger text materials, or other accessibility support — please contact us in advance of your appointment so we can arrange appropriate services.
Limitations and Alternatives
Despite our best efforts to ensure accessibility, some content on our website may not yet meet accessibility standards. If you encounter any accessibility barriers, please let us know so we can address them.
Feedback and Contact
We welcome your feedback on the accessibility of ascendwellmd.com and our practice. If you experience accessibility barriers or have suggestions for improvement, please contact us:
Email: info@ascendwellmd.com
Phone: (407) 798-9355
We try to respond to accessibility feedback within 5 business days.
Formal Complaints
If you wish to file a formal complaint regarding accessibility, you may contact the U.S. Department of Health and Human Services Office for Civil Rights or the Department of Justice. We are committed to working with you to ensure equal access to our services.