Last updated: May 2026
Ascend Psychiatry and Wellness PLLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information about visitors to ascendwellmd.com and patients of our practice.
Information We Collect
We collect information in two main ways:
Information you provide: When you request an appointment, complete intake forms, contact us by phone or email, or interact with our practice, we collect information such as your name, contact details, insurance information, health history, and any other information you choose to share.
Information collected automatically: When you visit our website, we may collect information such as your IP address, browser type, pages viewed, and referring website. We use cookies and similar technologies for site functionality and analytics.
How We Use Your Information
We use information to provide and improve our services, schedule and conduct appointments, communicate with you about your care, process insurance claims and payments, comply with legal and regulatory requirements, and operate our website and practice.
HIPAA Compliance
Ascend Psychiatry and Wellness PLLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA’s Privacy and Security Rules. All telehealth appointments are conducted over secure, HIPAA-compliant platforms. For details on your rights under HIPAA, please request our Notice of Privacy Practices.
How We Share Information
We do not sell your personal information. We may share information only as needed:
- With your insurance carrier to process claims and verify coverage
- With other healthcare providers involved in your care, with your authorization
- With service providers who help us operate our practice (under confidentiality agreements)
- When required by law, court order, or to protect safety
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
Your Rights
You have the right to access your medical records, request corrections to your information, request restrictions on certain uses or disclosures of your PHI, and file a complaint if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us at info@ascendwellmd.com or (407) 798-9355.
Children’s Privacy
Our services are intended for adults 18 and older. We do not knowingly collect information from individuals under 18 through our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy or our privacy practices? Contact us at info@ascendwellmd.com or (407) 798-9355.